Commerce intelligence for live experiences.

The integrated, embedded core financial platform for live experiences. One ledger that turns fragmented ticketing, CRM, and payment data into revenue.

$0.0M
Spent per team, per year, on data systems. Overspent.
0%
Of sponsorship marketers cannot calculate ROI. Forrester.
Platform/Solutions/Research/Customers/Company/Trust/Platform/Solutions/Research/Customers/Company/Trust/Platform/Solutions/Research/Customers/Company/Trust/Platform/Solutions/Research/Customers/Company/Trust/
Trusted by the teams, the badges, and the brands

Connect the ticket
to the counter.

Ticketing has never been able to see food and beverage. The seat and the sale have lived in different systems since the day both were installed. Ordr resolves them onto one profile on game night, while the fan is still in the seat.

01 Ticketing
Seat 112‑FBought, priced, allocated
02 Entry
Gate 4, 18:42Scanned, credential matched
03 Counter
$18.42Resolved to the same fan
Same nightSame profileSame ledger

Why teams
switch.

The live experiences industry is bifurcated: split across nine large vendors and dozens of small ones, each covering a narrow, specialized piece of food and beverage, retail, merchandise, ticketing, ecommerce and partner sponsorships, and each holding only part of the integrations it takes. Only one platform holds the whole.

The average overspend is $1.5M a year.

Getting the data, the transaction history and the insights out of each fragment, and matching them to fan profiles, takes five times the investment and time it should. That is data overspend.

With Ordr: payment data replaces the outdated loyalty systems, clunky feeds and mismatched sources, because payment data is more accurate, reliable, secure, timely and insightful.

Nobody has bandwidth to police the statements.

Millions of dollars in overcharges, interchange padding, chargebacks and downgrades that payment providers are getting away with, and a problem only getting worse in today’s vendor complexity.

With Ordr: real time telemetry, downgrade monitoring and overcharge reduction on every statement, whether Ordr processes the payment or not.

A tsunami of consumer change is already here.

Consumers and merchants want lower costs and ease of use. Stablecoin payments, pay by bank and agentic ticketing are answering that call, and they will inundate the sales, ticketing, marketing and finance teams of every organization that is not prepared.

With Ordr: stablecoin, pay by bank and agentic processing, embedded in the payment stack today, without touching the stack underneath.

Nobody reads
the statements.

Nine providers, nine statements a month. Overcharges, interchange padding, chargebacks and downgrades sit inside every one of them, and no finance team in live experiences has the hours to audit nine. The vendors know it.

Ordr reads the statement whether Ordr processed the payment or not. Downgrade monitoring, interchange review, chargeback recovery and rate analysis, on any processor.

And the rails
are changing.

Stablecoin settlement. Pay by bank. Agentic ticketing, where AI agents buy before fans do. Consumers want lower costs and ease of use, the rails are answering, and it will land on the sales, ticketing, marketing and finance teams of every organization at every level of sports and entertainment, ready or not.

Built for what comes next. Ordr is settlement agnostic by design: new rails go live at the orchestration layer, with no terminal swaps, no re‑platforming and no downtime.

Nine systems.
One network.

Every system a team runs holds a piece of the same fan, and not one of them holds the whole. Finance has no bandwidth to catch the overcharges, interchange padding, chargebacks and downgrades hiding across every provider statement. Ordr is the layer underneath all of it.

The stack, one team, one night 9 systems  /  1 ledger
01
TicketingPrimary, secondary, and compsSees, seat, price
02
EntryGate, scan, and credentialSees, time, gate
03
ConcessionsFixed, mobile, and in‑seatSees, basket
04
RetailTeam store and pop‑upSees, size, team
05
ParkingPre‑paid and day‑ofSees, arrival
06
PremiumSuites, clubs, and folioSees, host, guest
07
PartnersActivation and redemptionSees, redemption
08
LoyaltyCard‑linked, no appSees, frequency
09
PayoutsVendors, talent, and crewSees, margin
One profile/One ledger/One settlement

One ledger
under all of it.

Multiple vendors, no standardization, limited integrations and clunky offerings created high costs, and organizations cobbled together solutions. Other industries broke that cycle when a robust, feature‑rich, integrated, embedded core financial platform arrived, and those industries changed forever. In live experiences, that engine has never existed. Ordr is it.

Cobbled togetherOn one platform
Nine vendors, nine contracts, dozens more behind themOne contract, one platform
No shared standard across channelsOne standard, gate to cage
No shared reporting, reconciled by handOne ledger, closed the same night
Partial integrations, partial APIsEverything integrates, and anything can
Narrow, specialized, clunky offeringsFeature rich, embedded, AI driven
$1.5M a year in data overspendThe fan arrives whole

Everything integrates.
Build on Ordr.

The rails, the platforms, and the integrations, ready to go
GroundLevel Insights

The 2026 Venue
Payments Report

What changed at the counter this season, what it cost, and what a team can actually do about it. Twenty eight pages, every external figure sourced and dated, and a published list of the claims this category repeats that we could not verify.

Get the report

Straight to your inbox. No sales call attached.
28 pagesNo paywallNo sales callSources included
Here it is.The report opens in a new tab. If your browser blocked it, download it here.

Retire the systems
you have outgrown.

Replace outdated loyalty systems, clunky feeds and nine disparate data sources with an AI‑modernised, integrated‑payment platform. Ordr is the commerce intelligence layer underneath all of it: ticketing, entry, concessions, retail, payments and partner activation in a single system, with a native Ticketmaster integration through Archtics Transaction Services. The commerce engine behind modern teams.

One fixture, as the platform reads it Interface preview
0%AttendanceScanned against capacity
$0Per capSpend per head, all channels
0Fan signalsResolved per fixture
0UnmatchedTransactions with no fan attached

One revenue engine

Replace legacy tools and connect into your existing stack, no operational overhaul required.

Unlock fan data.
Win the game on revenue.

Drive transparency, block fraud, and deliver real-time purchase intelligence, reducing chargebacks, lowering costs, and scaling smarter. Higher spend, faster throughput, smarter offers.

Tonight’s settlement Live
Gate 41,284matched
Concessions8,914matched
Retail2,207matched
Premium418matched
Partner activation1,096matched
Unmatched lines 47
Closed 22:41
The resolve
Ticket Entry Counter Fan 9782‑5541, $18.42

Three systems, one record, while the fan is still in the seat.

Per cap by section
$18.42
101112128215304318

Spend per head never tracks ticket price the way finance expects.

Taps tonight
38,412

Authorised in under 400ms, every one of them.

Live in days
TicketmasterPOSRetailGeo‑fencePayouts
Ordr
Dispute defence
TXN 4471 Flagged Cleared

Evidence attached automatically, months before the chargeback lands.

Source, Ordr platform data

Every tap
is a thread.

One purchase tells you almost nothing. Forty thousand of them, tied to seats, sections, fixtures, and the fan who made them, tell you what to price on Tuesday. Ordr does not sell you the transaction. It sells you the weave.

Bowl view, live 8,412 signals
Gate 4Sec 112Concourse ECage
0%
Processing costs cut, Pittsburgh
$0
Chargebacks recovered, Vegas
0
Ops hours back per month
0
Days to a fully integrated platform, Pittsburgh

Numbers,
not adjectives.

Testimonials are feelings. These are measured results from live NHL deployments, processing costs, chargebacks, and hours, audited against the ledger they came from.

And the people who run those teams, in their own words.

“What sets Ordr apart is their deep industry knowledge and hands‑on approach. They don’t just process payments; they work alongside our finance, ticketing, and sales teams to ensure every transaction is optimized. Ordr has proven to be more than just a vendor, they are a true strategic partner.”

Kerry BubolzPresident & CEO, Vegas Golden Knights

“Switching to Ordr was one of the smartest and easiest decisions we've made. By moving our payments under Ordr, we gained visibility into hidden costs and started unlocking valuable, revenue‑driving data. We now have greater control over our operations and clearer insights that help us make faster, more informed decisions.”

Mike DillonChief Financial Officer, Pittsburgh Penguins

Your fans. Your data.
Our rails.

The questions an enterprise buyer asks before the demo, answered before the demo. The full detail, architecture topology, certifications, gateway and integration specifics, lives in the Trust & Security center.

Your fan data is yours. Full stop.

Every record built on Ordr belongs to the team, exportable at any time, never resold, never used to train anything you didn’t agree to.

PCI DSS. SOC 1 & SOC 2. P2PE‑capable.

Tokenized payment architecture that keeps cardholder data out of your systems, with North American data residency on AWS.

Gateway‑agnostic, by design.

Certified with FreedomPay and Moneris; native connectivity to Micros Simphony and Archtics/Ticketmaster. The full payment topology is published for technical teams.

Cards, wallets, PIN debit, RFID, BNPL, and stablecoin.

Universal acceptance, one ledger. Offering more ways to pay is itself a revenue lever, and it all reconciles in the same place.

Live in days.
Not quarters.

One integration layer across every rail and every point of sale a team runs. Native connectivity to Ticketmaster, your point of sale, retail and geo‑fencing, so going live is a sprint rather than a season. The Penguins closed a full estate in sixty days.

settlement.js
// close the night before the buses leave
const night = await ordr.settlements.close({
  fixture: '2026-08-14-home-01',
  scopes:  ['gate', 'concessions', 'retail', 'premium'],
  payouts: 'auto'
});

night.perCap        // 18.42
night.unmatched     // 0
night.closedAt      // 22:41 local

Put the network
under your team.

Two weeks from first call to a working sandbox against your own fixture data. Bring last season's settlement and we will show you what it missed. Ordr professional services stay on it with your finance, ticketing and sales teams from first statement to season close.

Bring one fixture.
We will show you the rest.

Tell us what you run for ticketing, the counter, CRM and gateway. We will come back with a topology, an integration plan, and the parts that do not need to move.

They don't just process payments; they work alongside our finance, ticketing and sales teams to ensure every transaction is optimized. Ordr has proven to be more than just a vendor, they are a true strategic partner.
Kerry BubolzPresident and CEO, Vegas Golden Knights

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Thank you.

Your request is in. Someone from Ordr will reply directly, usually within one business day.