---
title: About Ordr | The commerce intelligence layer for live experiences
description: Ordr Technologies is the commerce intelligence layer for live experiences. Not a point of sale, not a processor. One ledger the club owns.
---

[![Ordr](https://ordr.io/hubfs/New%20Ordr%20Pictures/brand-ordr-wordmark.png)Commerce Intelligence](https://ordr.io/?hsLang=io)

Platform

Solutions

Research

Customers

[Schedule a demo](https://ordr.io/about#demo)

[![Ordr Pay](https://ordr.io/hubfs/New%20Ordr%20Pictures/brand-ordr-pay.svg)](https://ordr.io/pay?hsLang=io)[**Merchant processing**Interchange optimised, gateway agnostic, no headline rate games](https://ordr.io/pay#processing)[**Virtual payments**Text to pay, email links, and a PCI compliant agent portal](https://ordr.io/pay#virtual)[**Agentic payments**Machine initiated purchase, on rails that already shipped](https://ordr.io/pay#agentic)[**Alternative payments**Wallets, PIN debit, pay by bank, and stablecoin settlement](https://ordr.io/pay#alternative)

[![Ordr Insights](https://ordr.io/hubfs/New%20Ordr%20Pictures/brand-ordr-insights.svg)](https://ordr.io/insight?hsLang=io)[**Fan IQ**One fan profile across ticketing, concessions, retail, and premium](https://ordr.io/insight#fan-iq)[**Partner IQ**Attribution your partners can renew against, not impressions](https://ordr.io/insight#partner-iq)[**Transact IQ**Every rate, every downgrade, every overcharge, in one view](https://ordr.io/insight#transact-iq)

Live**Fan IQ is live with Ticketmaster**

Ticketing, entry, concessions, retail, and partner activation resolved to one fan.

[Read the case study →](https://ordr.io/customers/ticketmaster?hsLang=io)

#### By role

[**Finance**Rate visibility, dispute exposure, and a close that lands the same night](https://ordr.io/solutions/finance?hsLang=io)[**Partnerships**Prove what an activation delivered before the renewal conversation](https://ordr.io/solutions/partnerships?hsLang=io)[**Ticketing**Join the seat to the sale without leaving your ticketing platform](https://ordr.io/solutions/ticketing?hsLang=io)[**Operations**One system across gate, counter, retail, and premium](https://ordr.io/solutions/operations?hsLang=io)[**Technology**One integration layer instead of nine vendor relationships](https://ordr.io/solutions/technology?hsLang=io)

#### By moment

[Gate and entry](https://ordr.io/solutions/moments#gate) [Concessions and retail](https://ordr.io/solutions/moments#concessions) [Premium and suites](https://ordr.io/solutions/moments#premium) [Partner activation](https://ordr.io/solutions/moments#partner)

#### Field reports

[**The 2026 Venue Payments Report**What changed at the counter this season, and what it cost](https://ordr.io/research#report)[**Custody, compliance, and the cost of a fragmented stack**Data ownership, card security standards, and dispute economics](https://ordr.io/research/field-report-01?hsLang=io)[**All research**Everything Ordr has published, with sources](https://ordr.io/research?hsLang=io)

#### Company

[**News**Announcements, partnerships, and coverage](https://ordr.io/news?hsLang=io)[**About Ordr**Who we are and why we built this](https://ordr.io/about?hsLang=io)

Free**The 2026 Venue Payments Report**

Built from network transaction data and interviews with finance leads across sports and live entertainment.

[Get the report →](https://ordr.io/research#report)

#### Proof

[**Case studies**Named clubs, measured results, stated method](https://ordr.io/customers?hsLang=io)[**Vegas Golden Knights**55 bps off interchange and $82.5k in chargebacks recovered](https://ordr.io/customers/golden-knights?hsLang=io)[**Pittsburgh Penguins**A dozen vendors consolidated, 53% off processing in 60 days](https://ordr.io/customers/penguins?hsLang=io)[**Ticketmaster**The integration that joins the ticket to the counter](https://ordr.io/customers/ticketmaster?hsLang=io)

#### Trust

[**Trust and security**Certifications, architecture, and who owns the fan record](https://ordr.io/trust?hsLang=io)[**How we handle data**What we hold, why we hold it, and for how long](https://ordr.io/trust#custody)

Trusted by**The clubs, the resorts, and the rails**

NHL, AHL, CFL and WNBA clubs, MLS, a Las Vegas resort, and the platforms underneath them.

[See the roster →](https://ordr.io/customers?hsLang=io)

# We are the layer under the *building*.

Ordr Technologies is the commerce intelligence layer for live experiences. Not a point of sale, not a processor. One ledger that joins ticketing, the counter, retail and premium into a single record the club owns.

[Schedule a demo →](https://ordr.io/about#demo)[See the case studies](https://ordr.io/customers?hsLang=io)

**2021**Founded

**Salt Lake City**Headquarters

**NHL, WNBA, MLS, CFL**Leagues live today

**One ledger**What we actually sell

## The join, not the systems.

The POS and the processor already exist in your organization, and replacing them is not the job. The job is the join between them, which is the one thing nobody owns.

01**The buyer is the team, not the building**

Teams contract with Ordr. Venues are often municipal or run by a third party, which is exactly why the club needs a data layer that travels with it rather than with the building it plays in.

02**The credential is the only common key**

Ticketing, entry, concessions, retail, premium and parking each hold a piece of the same person. The card at the point of authorisation is the one thing all of them touch.

03**The funds path and the data path stay separate**

Settlement lands in the club's own accounts under the club's own merchant identifiers. If dropping the analytics would force a payments re-tender, the paths were never separate in the first place.

![A resort interior at night](https://ordr.io/hubfs/New%20Ordr%20Pictures/img-casino-resort-floor-at-night.jpg)

## We started at the counter.

Ordr began by taking payment on game night, which is how we found the actual problem: the money was moving and the data was not. Everything since has been built on the same observation. Ordr Technologies Inc. is headquartered in Salt Lake City and works with clubs and operators across the United States and Canada.

[Read the field report](https://ordr.io/research/field-report-01?hsLang=io)

## Documents, not adjectives.

01

**We publish the basis of every number**

If a figure is self reported by a client, the page says so. If the method is not documented well enough to survive a follow up question from a CFO, the figure is not on the site at all.

02

**We tell you what we could not verify**

The research section lists the claims common in this category that we went looking for and could not source. Several of them are widely repeated. None of them are here.

03

**We would rather lose on documents than win on adjectives**

Take the questions in the trust centre into every conversation you have about payments, including the one with us.

[See what we will not claim →](https://ordr.io/research#unverified)

## The team.

The people accountable for what this site claims, and for what the platform delivers.

![Ryan Bott](https://ordr.io/hubfs/team-ryan-v3.jpg)**Ryan Bott**Chief Executive Officer

![Evan Wain](https://ordr.io/hubfs/team-evan-v3.jpg)**Evan Wain**Co-Founder, Head of Product & Integrations

![Dewey Mackay](https://ordr.io/hubfs/team-dewey-v3.jpg)**Dewey Mackay**Chief Financial Officer

![Barbara Martinez](https://ordr.io/hubfs/team-barbara-v3.jpg)**Barbara Martinez**Director of Staff

![Matt Long](https://ordr.io/hubfs/team-matt-v3.jpg)**Matt Long**EVP of Strategic Alliances

![Jamie Chaplin](https://ordr.io/hubfs/team-jamie-v3.jpg)**Jamie Chaplin**VP of Payment Solutions

![Garret Reed](https://ordr.io/hubfs/team-garret-v3.jpg)**Garret Reed**EVP of Client Success

![Minh Mather](https://ordr.io/hubfs/team-minh-v3.jpg)**Minh Mather**Head of Marketing

[Read the announcements →](https://ordr.io/news?hsLang=io)

## One ledger, not nine reports.

Every system a team runs holds a piece of the same person. Ordr is the surface all of those pieces resolve onto, joined at the point of authorisation rather than reconciled afterwards.

[See the platform →](https://ordr.io/pay?hsLang=io)

## Ordr was never the main event.

It never was supposed to be. The network sits underneath the moment, the gate, the counter, the cage, the merch line, and the only sign it worked is that nobody on game night ever thought about it.

![Race car at speed on a floodlit circuit](https://ordr.io/hubfs/New%20Ordr%20Pictures/img-race-car-at-speed-on-a-floodlit-circuit-alt.jpg)

**Raceways**Ninety thousand people, one four‑hour gate window.

![Packed arena at night](https://ordr.io/hubfs/New%20Ordr%20Pictures/img-home-hero.jpg)

**Arenas**Tip‑off to final whistle, every tap on one ledger.

![Fan tapping a phone at a stadium reader](https://ordr.io/hubfs/New%20Ordr%20Pictures/img-fan-tapping-a-phone-at-a-stadium-reader-alt.jpg)

**The gate**Entry and payment on one credential. No app.

![Casino resort floor at night](https://ordr.io/hubfs/New%20Ordr%20Pictures/img-casino-resort-floor-at-night-alt.jpg)

**Casinos & resorts**Floor, cage, retail, and folio under one settlement.

![Premium hospitality terminal](https://ordr.io/hubfs/New%20Ordr%20Pictures/img-premium-hospitality-terminal-alt.jpg)

**Premium**The terminal nobody notices, in the seat that pays for the season.

![Festival crowd at night](https://ordr.io/hubfs/New%20Ordr%20Pictures/img-festival-crowd-at-night-alt.jpg)

**Festivals**Cashless across forty vendors, reconciled before load‑out.

The clubs, the resorts, and the rails

![](https://ordr.io/hubfs/New%20Ordr%20Pictures/logo-logo00.png)![](https://ordr.io/hubfs/New%20Ordr%20Pictures/logo-logo01.png)![](https://ordr.io/hubfs/New%20Ordr%20Pictures/logo-logo02.png)![](https://ordr.io/hubfs/New%20Ordr%20Pictures/logo-logo03.png)![](https://ordr.io/hubfs/New%20Ordr%20Pictures/logo-logo04.png)![](https://ordr.io/hubfs/New%20Ordr%20Pictures/logo-logo12.png)![](https://ordr.io/hubfs/New%20Ordr%20Pictures/logo-logo06.png)![](https://ordr.io/hubfs/New%20Ordr%20Pictures/logo-logo07.png)![](https://ordr.io/hubfs/New%20Ordr%20Pictures/logo-logo08.png)

![](https://ordr.io/hubfs/New%20Ordr%20Pictures/logo-logo09.png)![](https://ordr.io/hubfs/New%20Ordr%20Pictures/logo-logo10.png)![](https://ordr.io/hubfs/New%20Ordr%20Pictures/logo-logo11.png)![](https://ordr.io/hubfs/New%20Ordr%20Pictures/logo-logo14.png)![](https://ordr.io/hubfs/New%20Ordr%20Pictures/logo-logo13.png)

## Start with the stack.

Tell us what you run for ticketing, the counter, CRM and gateway. We will come back with a topology, an integration plan, and the parts that do not need to move.

> Switching to Ordr was one of the smartest and easiest decisions we've made. By moving our payments under Ordr, we gained visibility into hidden costs and started unlocking valuable, revenue-driving data.

**Mike Dillon**Chief Financial Officer, Pittsburgh Penguins

First name

Last name

Work email

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How can we help?Choose oneLower what we pay in card feesTake payments away from a terminalGet usable data out of our transactionsProve what our partners actually deliveredReplace several vendors with oneSomething else, or not sure yet

Start the conversation

We use this to route you to the right person. No sequence, no drip.

### Thank you.

Your request is in. Someone from Ordr will reply directly, usually within one business day.

[![Ordr](https://ordr.io/hubfs/New%20Ordr%20Pictures/brand-ordr-wordmark.png)](https://ordr.io/?hsLang=io)

The commerce intelligence layer for sports and live entertainment. One ledger across ticketing, the counter, retail and premium.

#### Platform

[Ordr Pay](https://ordr.io/pay?hsLang=io)[Merchant processing](https://ordr.io/pay#processing)[Virtual payments](https://ordr.io/pay#virtual)[Agentic payments](https://ordr.io/pay#agentic)[Alternative payments](https://ordr.io/pay#alternative)[Ordr Insights](https://ordr.io/insight?hsLang=io)[Fan IQ](https://ordr.io/insight#fan-iq)[Partner IQ](https://ordr.io/insight#partner-iq)[Transact IQ](https://ordr.io/insight#transact-iq)

#### By role

[Finance](https://ordr.io/solutions/finance?hsLang=io)[Partnerships](https://ordr.io/solutions/partnerships?hsLang=io)[Ticketing](https://ordr.io/solutions/ticketing?hsLang=io)[Operations](https://ordr.io/solutions/operations?hsLang=io)[Technology](https://ordr.io/solutions/technology?hsLang=io)[By moment](https://ordr.io/solutions/moments?hsLang=io)

#### Customers

[Case studies](https://ordr.io/customers?hsLang=io)[Vegas Golden Knights](https://ordr.io/customers/golden-knights?hsLang=io)[Pittsburgh Penguins](https://ordr.io/customers/penguins?hsLang=io)[Ticketmaster](https://ordr.io/customers/ticketmaster?hsLang=io)[Trust and security](https://ordr.io/trust?hsLang=io)

#### Company

[About Ordr](https://ordr.io/about?hsLang=io)[News](https://ordr.io/news?hsLang=io)[Research](https://ordr.io/research?hsLang=io)[Venue Payments Report](https://ordr.io/research#report)[Schedule a demo](https://ordr.io/about#demo)

© 2026 Ordr Technologies Inc. [Privacy](https://ordr.io/privacy?hsLang=io) [Terms](https://ordr.io/terms?hsLang=io) [Trust and security](https://ordr.io/trust?hsLang=io)