--- title: Ticketmaster and Archtics | Ordr integration description: Season ticketing joined to game night spend through Archtics Transaction Services, with no ticketing migration and no separate fan app. --- [![Ordr](https://ordr.io/hubfs/New%20Ordr%20Pictures/brand-ordr-wordmark.png)Commerce Intelligence](https://ordr.io/?hsLang=io) Platform Solutions Research Customers [Schedule a demo](https://ordr.io/customers/ticketmaster#demo) [![Ordr Pay](https://ordr.io/hubfs/New%20Ordr%20Pictures/brand-ordr-pay.svg)](https://ordr.io/pay?hsLang=io)[**Merchant processing**Interchange optimised, gateway agnostic, no headline rate games](https://ordr.io/pay#processing)[**Virtual payments**Text to pay, email links, and a PCI compliant agent portal](https://ordr.io/pay#virtual)[**Agentic payments**Machine initiated purchase, on rails that already shipped](https://ordr.io/pay#agentic)[**Alternative payments**Wallets, PIN debit, pay by bank, and stablecoin settlement](https://ordr.io/pay#alternative) [![Ordr Insights](https://ordr.io/hubfs/New%20Ordr%20Pictures/brand-ordr-insights.svg)](https://ordr.io/insight?hsLang=io)[**Fan IQ**One fan profile across ticketing, concessions, retail, and premium](https://ordr.io/insight#fan-iq)[**Partner IQ**Attribution your partners can renew against, not impressions](https://ordr.io/insight#partner-iq)[**Transact IQ**Every rate, every downgrade, every overcharge, in one view](https://ordr.io/insight#transact-iq) Live**Fan IQ is live with Ticketmaster** Ticketing, entry, concessions, retail, and partner activation resolved to one fan. [Read the case study →](https://ordr.io/customers/ticketmaster?hsLang=io) #### By role [**Finance**Rate visibility, dispute exposure, and a close that lands the same night](https://ordr.io/solutions/finance?hsLang=io)[**Partnerships**Prove what an activation delivered before the renewal conversation](https://ordr.io/solutions/partnerships?hsLang=io)[**Ticketing**Join the seat to the sale without leaving your ticketing platform](https://ordr.io/solutions/ticketing?hsLang=io)[**Operations**One system across gate, counter, retail, and premium](https://ordr.io/solutions/operations?hsLang=io)[**Technology**One integration layer instead of nine vendor relationships](https://ordr.io/solutions/technology?hsLang=io) #### By moment [Gate and entry](https://ordr.io/solutions/moments#gate) [Concessions and retail](https://ordr.io/solutions/moments#concessions) [Premium and suites](https://ordr.io/solutions/moments#premium) [Partner activation](https://ordr.io/solutions/moments#partner) #### Field reports [**The 2026 Venue Payments Report**What changed at the counter this season, and what it cost](https://ordr.io/research#report)[**Custody, compliance, and the cost of a fragmented stack**Data ownership, card security standards, and dispute economics](https://ordr.io/research/field-report-01?hsLang=io)[**All research**Everything Ordr has published, with sources](https://ordr.io/research?hsLang=io) #### Company [**News**Announcements, partnerships, and coverage](https://ordr.io/news?hsLang=io)[**About Ordr**Who we are and why we built this](https://ordr.io/about?hsLang=io) Free**The 2026 Venue Payments Report** Built from network transaction data and interviews with finance leads across sports and live entertainment. [Get the report →](https://ordr.io/research#report) #### Proof [**Case studies**Named clubs, measured results, stated method](https://ordr.io/customers?hsLang=io)[**Vegas Golden Knights**55 bps off interchange and $82.5k in chargebacks recovered](https://ordr.io/customers/golden-knights?hsLang=io)[**Pittsburgh Penguins**A dozen vendors consolidated, 53% off processing in 60 days](https://ordr.io/customers/penguins?hsLang=io)[**Ticketmaster**The integration that joins the ticket to the counter](https://ordr.io/customers/ticketmaster?hsLang=io) #### Trust [**Trust and security**Certifications, architecture, and who owns the fan record](https://ordr.io/trust?hsLang=io)[**How we handle data**What we hold, why we hold it, and for how long](https://ordr.io/trust#custody) Trusted by**The clubs, the resorts, and the rails** NHL, AHL, CFL and WNBA clubs, MLS, a Las Vegas resort, and the platforms underneath them. [See the roster →](https://ordr.io/customers?hsLang=io) ![](https://ordr.io/hubfs/New%20Ordr%20Pictures/logo-logo06.png)Integration**Ticketmaster** # *The seat and the sale,**on *one* record.* Ticketing has never been able to see the counter. Ordr connects Ticketmaster season ticketing through Archtics Transaction Services, so the fan who bought in March and the fan who bought two beers in October resolve to the same person, on the night. [Schedule a demo →](https://ordr.io/customers/ticketmaster#demo)[See Fan IQ](https://ordr.io/insight#fan-iq) Archtics Transaction ServicesNative ##### What it connects Archtics season ticketingTicketmaster primaryConcessionsRetailPremium and suitesParking ##### What it does not require A ticketing migrationA new fan appA separate loyalty programmeA terminal change ##### Access Governed by the club's own Ticketmaster relationship **Archtics**Season ticketing, integrated natively **10+**Systems joined, Vegas Golden Knights **60 days**Full estate, Pittsburgh Penguins **0**Ticketing migrations required ## The ticket is the only known name. Everything before the turnstile is identified. Everything after it is a basket with nobody attached. The join has to happen at the credential, because that is the one key both sides already touch. 01**The fan goes anonymous at the gate** You know exactly who bought the seat. The moment they walk in, spend stops connecting back to a person, and every decision after that is made on a guess. 02**Season ticket value is unmeasurable** Renewal conversations happen without knowing what a seat holder actually spends across a season, on game night, on everything that is not the ticket. 03**Nobody wants a ticketing migration** Clubs are not going to re-platform ticketing to solve a data problem, and they should not have to. The integration has to meet the platform where it already is. ![A packed stand during a fixture](https://ordr.io/hubfs/New%20Ordr%20Pictures/img-city-stadium-night.jpg) ## Joined at capture, not after the fact. Archtics Transaction Services is Ticketmaster's API for season ticketing, and access is governed by the club's own Ticketmaster relationship. Ordr reads the ticketing record and joins it to game night authorisation at the point of capture, so the resolved profile exists while the fan is still in the seat. [Read the architecture](https://ordr.io/trust?hsLang=io) ## One profile. Three uses. 01 ### Ticketing The seat holder record stops ending at the turnstile. Spend across concessions, retail, premium and parking attaches to the buyer who already has a name. - **Season ticket value measured across the whole basket**, not just the seat. - **Renewal conversations with evidence** rather than attendance counts. - **No migration.** The club keeps the ticketing platform it already runs. What joins to the ticketSame night ##### From ticketing SeatPriceAllocationScan timeGate ##### From the counter ConcessionsRetailPremiumParkingPartner redemption ## The key was always the card. Ticketing knows the buyer. The counter knows the basket. The card at the point of authorisation is the only thing both of them already hold, which is why the join belongs there and not in a spreadsheet on Monday. [See Fan IQ →](https://ordr.io/insight#fan-iq) ## Your relationship, your keys. 01 **Confirm the Archtics entitlement** Access to Archtics Transaction Services runs through your Ticketmaster client relationship. We work inside it rather than around it. 02 **Resolve one fixture** A single event joined end to end, so the match rate is a measured number before anything else is scheduled. 03 **Write it back** Enriched records go to your CRM, your ticketing platform and your BI stack, exportable in full at any time. Archtics is Ticketmaster's season ticketing platform and Archtics Transaction Services is its API. [Ticketmaster developer documentation](https://developer.ticketmaster.com/products-and-docs/apis/season-ticketing/). [See the ticketing view →](https://ordr.io/solutions/ticketing?hsLang=io)[All case studies](https://ordr.io/customers?hsLang=io) ## Name your ticketing platform. Tell us what you run for ticketing and what you run at the counter, and we will come back with the join, the match rate we would expect, and what it takes to prove it on one fixture. > Switching to Ordr was one of the smartest and easiest decisions we've made. By moving our payments under Ordr, we gained visibility into hidden costs and started unlocking valuable, revenue-driving data. **Mike Dillon**Chief Financial Officer, Pittsburgh Penguins First name Last name Work email Organisation Phone optional How can we help?Choose oneLower what we pay in card feesTake payments away from a terminalGet usable data out of our transactionsProve what our partners actually deliveredReplace several vendors with oneSomething else, or not sure yet Request an integration review We use this to route you to the right person. No sequence, no drip. ### Thank you. Your request is in. Someone from Ordr will reply directly, usually within one business day. [![Ordr](https://ordr.io/hubfs/New%20Ordr%20Pictures/brand-ordr-wordmark.png)](https://ordr.io/?hsLang=io) The commerce intelligence layer for sports and live entertainment. One ledger across ticketing, the counter, retail and premium. #### Platform [Ordr Pay](https://ordr.io/pay?hsLang=io)[Merchant processing](https://ordr.io/pay#processing)[Virtual payments](https://ordr.io/pay#virtual)[Agentic payments](https://ordr.io/pay#agentic)[Alternative payments](https://ordr.io/pay#alternative)[Ordr Insights](https://ordr.io/insight?hsLang=io)[Fan IQ](https://ordr.io/insight#fan-iq)[Partner IQ](https://ordr.io/insight#partner-iq)[Transact IQ](https://ordr.io/insight#transact-iq) #### By role [Finance](https://ordr.io/solutions/finance?hsLang=io)[Partnerships](https://ordr.io/solutions/partnerships?hsLang=io)[Ticketing](https://ordr.io/solutions/ticketing?hsLang=io)[Operations](https://ordr.io/solutions/operations?hsLang=io)[Technology](https://ordr.io/solutions/technology?hsLang=io)[By moment](https://ordr.io/solutions/moments?hsLang=io) #### Customers [Case studies](https://ordr.io/customers?hsLang=io)[Vegas Golden Knights](https://ordr.io/customers/golden-knights?hsLang=io)[Pittsburgh Penguins](https://ordr.io/customers/penguins?hsLang=io)[Ticketmaster](https://ordr.io/customers/ticketmaster?hsLang=io)[Trust and security](https://ordr.io/trust?hsLang=io) #### Company [About Ordr](https://ordr.io/about?hsLang=io)[News](https://ordr.io/news?hsLang=io)[Research](https://ordr.io/research?hsLang=io)[Venue Payments Report](https://ordr.io/research#report)[Schedule a demo](https://ordr.io/customers/ticketmaster#demo) © 2026 Ordr Technologies Inc. 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