Picture this: your team is down by two, there’s a minute left on the clock, and just as your star player moves to score the winning basket – you miss it. Why? Because you were trying to catch your server’s attention to get another round of drinks.
This is where in-bar digital ordering comes into play, turning potential missed moments into an uninterrupted immersive experience. Just like a star player making the perfect pass, digital ordering assists in delivering a seamless game night for your patrons.
In today’s hyper-connected world, guests are not only seeking quality food and drinks but also an enhanced, efficient service. With digital ordering, they no longer need to wait for a server or miss any part of the game. Their smartphones become their personal server, ready to take their order with just a few taps, any time they want.
Research from the National Restaurant Association reveals that over 60% of casual dining guests prefer technology that expedites ordering and payment. As technology becomes further integrated into our everyday experiences, this preference is quickly turning into an expectation.
But this shift isn’t just about customer satisfaction. For sports bar owners, incorporating digital ordering can be a game-changing strategy. By enabling patrons to place orders directly, you can alleviate the pressure on your servers during busy game nights, streamline operations, and even increase sales as customers order more freely.
Moreover, digital ordering provides access to invaluable data about your patrons. Understanding your customers’ preferences and ordering habits can help tailor promotions, improve menu offerings, and foster customer loyalty – converting occasional visitors into your bar’s biggest fans.
Just like the introduction of the 24-second shot clock revolutionized basketball, creating a faster, more exciting game, in-bar digital ordering is set to transform the sports bar scene. It promises a future where service is as swift and seamless as a well-executed fast break, ensuring your guests never miss a game-changing moment.
In-bar digital ordering is not just the future – it’s the new MVP of the customer experience. For sports bar owners, it’s time to draft this star player onto your team and ride the wave of digital transformation into an even more exciting, fan-driven future.