OrdrCommerce
Intelligence
Schedule a demo
Ordr PayMerchant processingInterchange optimised, gateway agnostic, no headline rate gamesVirtual paymentsText to pay, email links, and a PCI compliant agent portalAgentic paymentsMachine initiated purchase, on rails that already shippedAlternative paymentsWallets, PIN debit, pay by bank, and stablecoin settlement
Ordr InsightsFan IQOne fan profile across ticketing, concessions, retail, and premiumPartner IQAttribution your partners can renew against, not impressionsTransact IQEvery rate, every downgrade, every overcharge, in one view
LiveFan IQ is live with Ticketmaster

Ticketing, entry, concessions, retail, and partner activation resolved to one fan.

Read the case study →

By role

FinanceRate visibility, dispute exposure, and a close that lands the same nightPartnershipsProve what an activation delivered before the renewal conversationTicketingJoin the seat to the sale without leaving your ticketing platformOperationsOne system across gate, counter, retail, and premiumTechnologyOne integration layer instead of nine vendor relationships

By moment

Gate and entry Concessions and retail Premium and suites Partner activation

Field reports

The 2026 Venue Payments ReportWhat changed at the counter this season, and what it costCustody, compliance, and the cost of a fragmented stackData ownership, card security standards, and dispute economicsAll researchEverything Ordr has published, with sources

Company

NewsAnnouncements, partnerships, and coverageAbout OrdrWho we are and why we built this
FreeThe 2026 Venue Payments Report

Built from network transaction data and interviews with finance leads across sports and live entertainment.

Get the report →

Proof

Case studiesNamed clubs, measured results, stated methodVegas Golden Knights55 bps off interchange and $82.5k in chargebacks recoveredPittsburgh PenguinsA dozen vendors consolidated, 53% off processing in 60 daysTicketmasterThe integration that joins the ticket to the counter

Trust

Trust and securityCertifications, architecture, and who owns the fan recordHow we handle dataWhat we hold, why we hold it, and for how long
Trusted byThe clubs, the resorts, and the rails

NHL, AHL, CFL and WNBA clubs, MLS, a Las Vegas resort, and the platforms underneath them.

See the roster →

Four moments.One ledger.

A live event is not one commercial relationship, it is four, and they happen in sequence over about five hours. Ordr treats them as one continuous record rather than four systems that meet in a spreadsheet the following week.

Schedule a demo →See the platform
01 Gate
EntryCredential and tap on one rail
02 Counter
Concessions and retailBasket level, SKU detail
03 Premium
Suites and clubFolio and hospitality
Same nightSame profileSame settlement

Where money and identity meet.

Each of these is usually procured separately, runs on a different vendor, and reports into a different part of the organisation. That is the whole problem in one sentence.

01

Gate and entry

The credential and the payment on the same rail. Entry is where identity is strongest and where, for most teams, it is thrown away.

  • Scan and tap on one rail, so entry is a transaction record rather than a turnstile count.
  • Credential matched at the gate and carried through everything the fan does afterwards.
  • Ninety thousand people through a four hour window is a throughput problem before it is a data problem. Both get solved at the same layer.
  • No app download. Card linked recognition, nothing for the fan to join.
Gate and entryOne rail
Captured
GateTimeCredentialSeat
Carried to
ConcessionsRetailPremiumPartner activation

02

Concessions and retail

Fixed stands, mobile ordering, in-seat delivery and the team store. The largest volume of transactions and the richest behavioural signal a team collects.

  • Every format on one contract: fixed, mobile, in-seat and team store.
  • SKU level detail, which is what makes an offer specific rather than generic.
  • Per-cap by section, which rarely tracks ticket price the way finance expects it to.
  • Reconciled the same night rather than the following week.
Concessions and retailBasket level
Formats
Fixed standsMobile orderingIn-seatTeam storePop-up
Signal
BasketSKUSectionTime in event

03

Premium and suites

The smallest number of transactions and the largest number attached to each one. Folio, club and hospitality settlement handled with everything else.

  • Folio and club settlement in the same ledger as the rest of the night.
  • Host and guest both visible, which matters because the person paying is often not the person attending.
  • Virtual payments for deposits, balances and renewals, taken by link rather than over the phone.
  • The terminal nobody notices, in the seat that pays for the season.
Premium and suitesOne settlement
Settled together
SuitesClubsHospitalityFolio
Taken by
TerminalText to payEmail linkAgent portal

04

Partner activation

The moment the commercial team is judged on, and the only one of the four that currently has no transaction record attached to it at all.

  • Redemptions rather than impressions, attached to real purchases.
  • Delivered in your own mobile app, geofenced and triggered on behaviour.
  • Attribution that survives a renewal meeting, including category spend lift during the activation window.
  • 76 percent of sponsors cannot calculate their ROI. This is the moment that fixes that.
What a partner sees at renewal Partner IQ
Impressions reportedthe old report
Fans actually exposedgeofenced
Visits and purchases attributedwhat renews

Sponsorship measurement figures from Forrester, Q4 2024 CMO Pulse Survey.

Across the whole night.

53%

Reduction in payment costs once every moment ran on one platform instead of a dozen vendors procured separately.

Pittsburgh PenguinsRead the case study →
55 bps

Average interchange reduction across every point of sale in the team and stadium estate, plus $82,500 in chargebacks recovered.

Vegas Golden KnightsRead the case study →
Archtics

The ticketing integration that lets the first moment of the night connect to the three that follow it.

TicketmasterRead the case study →

Which moment is costing you most?

Tell us where the gaps are today and we will resolve a single fixture across all four so you can see what joins and what does not.

Switching to Ordr was one of the smartest and easiest decisions we've made. By moving our payments under Ordr, we gained visibility into hidden costs and started unlocking valuable, revenue-driving data.
Mike DillonChief Financial Officer, Pittsburgh Penguins

We use this to route you to the right person. No sequence, no drip.

Thank you.

Your request is in. Someone from Ordr will reply directly, usually within one business day.