--- title: Ordr for ticketing | The ticket is the first transaction, not the only one. description: Join ticketing data to what fans actually spend inside, without leaving Ticketmaster or Archtics. --- [![Ordr](https://ordr.io/hubfs/New%20Ordr%20Pictures/brand-ordr-wordmark.png)Commerce Intelligence](https://ordr.io/?hsLang=io) Platform Solutions Research Customers [Schedule a demo](https://ordr.io/solutions/ticketing#demo) [![Ordr Pay](https://ordr.io/hubfs/New%20Ordr%20Pictures/brand-ordr-pay.svg)](https://ordr.io/pay?hsLang=io)[**Merchant processing**Interchange optimised, gateway agnostic, no headline rate games](https://ordr.io/pay#processing)[**Virtual payments**Text to pay, email links, and a PCI compliant agent portal](https://ordr.io/pay#virtual)[**Agentic payments**Machine initiated purchase, on rails that already shipped](https://ordr.io/pay#agentic)[**Alternative payments**Wallets, PIN debit, pay by bank, and stablecoin settlement](https://ordr.io/pay#alternative) [![Ordr Insights](https://ordr.io/hubfs/New%20Ordr%20Pictures/brand-ordr-insights.svg)](https://ordr.io/insight?hsLang=io)[**Fan IQ**One fan profile across ticketing, concessions, retail, and premium](https://ordr.io/insight#fan-iq)[**Partner IQ**Attribution your partners can renew against, not impressions](https://ordr.io/insight#partner-iq)[**Transact IQ**Every rate, every downgrade, every overcharge, in one view](https://ordr.io/insight#transact-iq) Live**Fan IQ is live with Ticketmaster** Ticketing, entry, concessions, retail, and partner activation resolved to one fan. [Read the case study →](https://ordr.io/customers/ticketmaster?hsLang=io) #### By role [**Finance**Rate visibility, dispute exposure, and a close that lands the same night](https://ordr.io/solutions/finance?hsLang=io)[**Partnerships**Prove what an activation delivered before the renewal conversation](https://ordr.io/solutions/partnerships?hsLang=io)[**Ticketing**Join the seat to the sale without leaving your ticketing platform](https://ordr.io/solutions/ticketing?hsLang=io)[**Operations**One system across gate, counter, retail, and premium](https://ordr.io/solutions/operations?hsLang=io)[**Technology**One integration layer instead of nine vendor relationships](https://ordr.io/solutions/technology?hsLang=io) #### By moment [Gate and entry](https://ordr.io/solutions/moments#gate) [Concessions and retail](https://ordr.io/solutions/moments#concessions) [Premium and suites](https://ordr.io/solutions/moments#premium) [Partner activation](https://ordr.io/solutions/moments#partner) #### Field reports [**The 2026 Venue Payments Report**What changed at the counter this season, and what it cost](https://ordr.io/research#report)[**Custody, compliance, and the cost of a fragmented stack**Data ownership, card security standards, and dispute economics](https://ordr.io/research/field-report-01?hsLang=io)[**All research**Everything Ordr has published, with sources](https://ordr.io/research?hsLang=io) #### Company [**News**Announcements, partnerships, and coverage](https://ordr.io/news?hsLang=io)[**About Ordr**Who we are and why we built this](https://ordr.io/about?hsLang=io) Free**The 2026 Venue Payments Report** Built from network transaction data and interviews with finance leads across sports and live entertainment. [Get the report →](https://ordr.io/research#report) #### Proof [**Case studies**Named clubs, measured results, stated method](https://ordr.io/customers?hsLang=io)[**Vegas Golden Knights**55 bps off interchange and $82.5k in chargebacks recovered](https://ordr.io/customers/golden-knights?hsLang=io)[**Pittsburgh Penguins**A dozen vendors consolidated, 53% off processing in 60 days](https://ordr.io/customers/penguins?hsLang=io)[**Ticketmaster**The integration that joins the ticket to the counter](https://ordr.io/customers/ticketmaster?hsLang=io) #### Trust [**Trust and security**Certifications, architecture, and who owns the fan record](https://ordr.io/trust?hsLang=io)[**How we handle data**What we hold, why we hold it, and for how long](https://ordr.io/trust#custody) Trusted by**The clubs, the resorts, and the rails** NHL, AHL, CFL and WNBA clubs, MLS, a Las Vegas resort, and the platforms underneath them. [See the roster →](https://ordr.io/customers?hsLang=io) # *One buyer.**Every *transaction*.* You know more about a ticket buyer than anyone else in the organisation, right up until they walk through the gate. Ordr Insights carries that identity through concessions, retail and premium, and hands the enriched record back to the platform you already run on. [Schedule a demo →](https://ordr.io/solutions/ticketing#demo)[See Fan IQ](https://ordr.io/insight#fan-iq) Fan IQStay on your stack ##### Integrated with TicketmasterArchticsMicros SimphonySalesforceYinzcam ##### Written back to Your ticketing platformYour CRMYour BI stack ##### Not required An app downloadA loyalty programA platform migration **Archtics**Native integration, Ticketmaster season ticketing **60 days**Kickoff to fully integrated, Pittsburgh Penguins **10+**Systems integrated, Vegas Golden Knights **80+ hrs**Returned monthly, Pittsburgh Penguins ## The buyer becomes a basket at the gate. Ticketing holds the richest identity a team has and loses it at the exact moment the fan starts spending. 01**Ticketing cannot see food and beverage** The seat and the sale have lived in different systems since the day both were installed. Nothing joins them, so the spend beside the seat is invisible at renewal time. 02**Single-game buyers stay anonymous** The fans closest to upgrading are the ones you can least describe. Without spend context, the upgrade offer is a guess dressed as a segment. 03**Renewal conversations run on ticket history alone** Which is a fraction of what that fan is actually worth to the organisation across a season. ## The identity, carried all the way through. 01 ### Native to your platform Archtics is Ticketmaster's season ticketing platform and Archtics Transaction Services is its API. Ordr connects there rather than asking you to move. - **No migration.** You stay on Ticketmaster and Archtics and keep every workflow your team already knows. - **Ticketing data joins game night spend** at the point of authorisation, not in a monthly export. - **Enriched records go back** to the ticketing platform and the CRM, exportable in full at any time. - **Attendance, per-cap by section and behaviour** without digging through exports or waiting on a static report. 01 Ticketing **Seat 112‑F**Bought, priced, allocated 02 Entry **Gate 4, 18:42**Scanned, credential matched 03 Counter **Section 103**Resolved to the same person Same nightSame profileSame ledger 02 ### Upgrade and renewal A fan who spends heavily on food, retail and premium is a different renewal conversation from one who does not, even when their ticket history looks identical. - **Spend context on every account**, so upgrade offers are aimed rather than blanketed. - **Single-game buyers ranked** by what they actually do inside, not only by how often they buy. - **Section level per-cap**, which rarely tracks ticket price the way finance expects. - **Recognition without a loyalty program.** Card-linked, no app download, nothing new for the fan to join. Fan IQCard-linked ##### What you learn Spend per fanPer-cap by sectionCategory preferenceVisit frequency ##### What you do with it Targeted upgradesRenewal prioritisationPremium prospecting ## The integrations, already live. Archtics Ticketmaster season ticketing, integrated natively. Attendance trends, per-cap spend by section and fan behaviour without exports. Ticketmaster[Read the case study →](https://ordr.io/customers/ticketmaster?hsLang=io) 60 days From kickoff to a fully integrated platform across more than a dozen prior vendors, with Ticketmaster, Yinzcam, Micros and Salesforce connected. Pittsburgh Penguins[Read the case study →](https://ordr.io/customers/penguins?hsLang=io) 10+ Systems integrated across the team and the stadium, which is the precondition for a fan record that survives the gate. Vegas Golden Knights[Read the case study →](https://ordr.io/customers/golden-knights?hsLang=io) ![A packed arena at night](https://ordr.io/hubfs/New%20Ordr%20Pictures/img-packed-arena-at-night.jpg) ## Measure it before you commit to it. We resolve a single event end to end against the systems you already run. How many attendees resolved to a known buyer, what they spent across channels, and what that changes about your renewal list. ## One fixture, then decide. 01 **Connect to what you run** Ticketmaster and Archtics, your POS, your CRM. No migration and no new platform for your team to learn. 02 **Resolve one event** One fixture, end to end, so the number you are looking at is yours rather than a benchmark. 03 **Take it to renewals** Spend context on the accounts that matter, in time for the conversation that matters. ## Start with one fixture. Tell us what you run for ticketing and point of sale, and we will show you what a single event looks like resolved onto one profile. > Switching to Ordr was one of the smartest and easiest decisions we've made. By moving our payments under Ordr, we gained visibility into hidden costs and started unlocking valuable, revenue-driving data. **Mike Dillon**Chief Financial Officer, Pittsburgh Penguins First name Last name Work email Organisation Phone optional How can we help?Choose oneLower what we pay in card feesTake payments away from a terminalGet usable data out of our transactionsProve what our partners actually deliveredReplace several vendors with oneSomething else, or not sure yet Request a demo We use this to route you to the right person. No sequence, no drip. ### Thank you. Your request is in. Someone from Ordr will reply directly, usually within one business day. [![Ordr](https://ordr.io/hubfs/New%20Ordr%20Pictures/brand-ordr-wordmark.png)](https://ordr.io/?hsLang=io) The commerce intelligence layer for sports and live entertainment. One ledger across ticketing, the counter, retail and premium. #### Platform [Ordr Pay](https://ordr.io/pay?hsLang=io)[Merchant processing](https://ordr.io/pay#processing)[Virtual payments](https://ordr.io/pay#virtual)[Agentic payments](https://ordr.io/pay#agentic)[Alternative payments](https://ordr.io/pay#alternative)[Ordr Insights](https://ordr.io/insight?hsLang=io)[Fan IQ](https://ordr.io/insight#fan-iq)[Partner IQ](https://ordr.io/insight#partner-iq)[Transact IQ](https://ordr.io/insight#transact-iq) #### By role [Finance](https://ordr.io/solutions/finance?hsLang=io)[Partnerships](https://ordr.io/solutions/partnerships?hsLang=io)[Ticketing](https://ordr.io/solutions/ticketing?hsLang=io)[Operations](https://ordr.io/solutions/operations?hsLang=io)[Technology](https://ordr.io/solutions/technology?hsLang=io)[By moment](https://ordr.io/solutions/moments?hsLang=io) #### Customers [Case studies](https://ordr.io/customers?hsLang=io)[Vegas Golden Knights](https://ordr.io/customers/golden-knights?hsLang=io)[Pittsburgh Penguins](https://ordr.io/customers/penguins?hsLang=io)[Ticketmaster](https://ordr.io/customers/ticketmaster?hsLang=io)[Trust and security](https://ordr.io/trust?hsLang=io) #### Company [About Ordr](https://ordr.io/about?hsLang=io)[News](https://ordr.io/news?hsLang=io)[Research](https://ordr.io/research?hsLang=io)[Venue Payments Report](https://ordr.io/research#report)[Schedule a demo](https://ordr.io/solutions/ticketing#demo) © 2026 Ordr Technologies Inc. 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