Merchant processingInterchange optimised, gateway agnostic, no headline rate games Virtual paymentsText to pay, email links, and a PCI compliant agent portal Agentic paymentsMachine initiated purchase, on rails that already shipped Alternative paymentsWallets, PIN debit, pay by bank, and stablecoin settlement

Fan IQOne fan profile across ticketing, concessions, retail, and premium Partner IQAttribution your partners can renew against, not impressions Transact IQEvery rate, every downgrade, every overcharge, in one view

LiveFan IQ is live with Ticketmaster

Ticketing, entry, concessions, retail, and partner activation resolved to one fan.

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FreeThe 2026 Venue Payments Report

Built from network transaction data and interviews with finance leads across sports and live entertainment.

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Proof

Case studiesNamed clubs, measured results, stated method Vegas Golden Knights55 bps off interchange and $82.5k in chargebacks recovered Pittsburgh PenguinsA dozen vendors consolidated, 53% off processing in 60 days TicketmasterThe integration that joins the ticket to the counter

Trust

Trust and securityCertifications, architecture, and who owns the fan record How we handle dataWhat we hold, why we hold it, and for how long

Trusted byThe clubs, the resorts, and the rails

NHL, AHL, CFL and WNBA clubs, MLS, a Las Vegas resort, and the platforms underneath them.

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IntegrationTicketmaster

The seat and the sale,on one* record.*

Ticketing has never been able to see the counter. Ordr connects Ticketmaster season ticketing through Archtics Transaction Services, so the fan who bought in March and the fan who bought two beers in October resolve to the same person, on the night.

Schedule a demo →See Fan IQ

Archtics Transaction ServicesNative

What it connects

Archtics season ticketingTicketmaster primaryConcessionsRetailPremium and suitesParking

What it does not require

A ticketing migrationA new fan appA separate loyalty programmeA terminal change

Access

Governed by the club's own Ticketmaster relationship

ArchticsSeason ticketing, integrated natively

10+Systems joined, Vegas Golden Knights

60 daysFull estate, Pittsburgh Penguins

0Ticketing migrations required

The ticket is
the only known name.

Everything before the turnstile is identified. Everything after it is a basket with nobody attached. The join has to happen at the credential, because that is the one key both sides already touch.

01The fan goes anonymous at the gate

You know exactly who bought the seat. The moment they walk in, spend stops connecting back to a person, and every decision after that is made on a guess.

02Season ticket value is unmeasurable

Renewal conversations happen without knowing what a seat holder actually spends across a season, on game night, on everything that is not the ticket.

03Nobody wants a ticketing migration

Clubs are not going to re-platform ticketing to solve a data problem, and they should not have to. The integration has to meet the platform where it already is.

Joined at capture, not after the fact.

Archtics Transaction Services is Ticketmaster's API for season ticketing, and access is governed by the club's own Ticketmaster relationship. Ordr reads the ticketing record and joins it to game night authorisation at the point of capture, so the resolved profile exists while the fan is still in the seat.

Read the architecture

One profile.
Three uses.

Ticketing

The seat holder record stops ending at the turnstile. Spend across concessions, retail, premium and parking attaches to the buyer who already has a name.

Season ticket value measured across the whole basket, not just the seat.
Renewal conversations with evidence rather than attendance counts.
No migration. The club keeps the ticketing platform it already runs.

What joins to the ticketSame night

From ticketing

SeatPriceAllocationScan timeGate

From the counter

ConcessionsRetailPremiumParkingPartner redemption

The key was
always the card.

Ticketing knows the buyer. The counter knows the basket. The card at the point of authorisation is the only thing both of them already hold, which is why the join belongs there and not in a spreadsheet on Monday.

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Your relationship,
your keys.

Confirm the Archtics entitlement

Access to Archtics Transaction Services runs through your Ticketmaster client relationship. We work inside it rather than around it.

Resolve one fixture

A single event joined end to end, so the match rate is a measured number before anything else is scheduled.

Write it back

Enriched records go to your CRM, your ticketing platform and your BI stack, exportable in full at any time.

Archtics is Ticketmaster's season ticketing platform and Archtics Transaction Services is its API. Ticketmaster developer documentation.

See the ticketing view →All case studies

Name your ticketing platform.

Tell us what you run for ticketing and what you run at the counter, and we will come back with the join, the match rate we would expect, and what it takes to prove it on one fixture.

Switching to Ordr was one of the smartest and easiest decisions we've made. By moving our payments under Ordr, we gained visibility into hidden costs and started unlocking valuable, revenue-driving data.

Mike DillonChief Financial Officer, Pittsburgh Penguins

The seat and the sale,on one record.