OrdrCommerce
Intelligence
Schedule a demo
Ordr PayMerchant processingInterchange optimised, gateway agnostic, no headline rate gamesVirtual paymentsText to pay, email links, and a PCI compliant agent portalAgentic paymentsMachine initiated purchase, on rails that already shippedAlternative paymentsWallets, PIN debit, pay by bank, and stablecoin settlement
Ordr InsightsFan IQOne fan profile across ticketing, concessions, retail, and premiumPartner IQAttribution your partners can renew against, not impressionsTransact IQEvery rate, every downgrade, every overcharge, in one view
LiveFan IQ is live with Ticketmaster

Ticketing, entry, concessions, retail, and partner activation resolved to one fan.

Read the case study →

By role

FinanceRate visibility, dispute exposure, and a close that lands the same nightPartnershipsProve what an activation delivered before the renewal conversationTicketingJoin the seat to the sale without leaving your ticketing platformOperationsOne system across gate, counter, retail, and premiumTechnologyOne integration layer instead of nine vendor relationships

By moment

Gate and entry Concessions and retail Premium and suites Partner activation

Field reports

The 2026 Venue Payments ReportWhat changed at the counter this season, and what it costCustody, compliance, and the cost of a fragmented stackData ownership, card security standards, and dispute economicsAll researchEverything Ordr has published, with sources

Company

NewsAnnouncements, partnerships, and coverageAbout OrdrWho we are and why we built this
FreeThe 2026 Venue Payments Report

Built from network transaction data and interviews with finance leads across sports and live entertainment.

Get the report →

Proof

Case studiesNamed clubs, measured results, stated methodVegas Golden Knights55 bps off interchange and $82.5k in chargebacks recoveredPittsburgh PenguinsA dozen vendors consolidated, 53% off processing in 60 daysTicketmasterThe integration that joins the ticket to the counter

Trust

Trust and securityCertifications, architecture, and who owns the fan recordHow we handle dataWhat we hold, why we hold it, and for how long
Trusted byThe clubs, the resorts, and the rails

NHL, AHL, CFL and WNBA clubs, MLS, a Las Vegas resort, and the platforms underneath them.

See the roster →

Every number here
has a source.

Ordr publishes research the same way it publishes client results: with the source named, the date attached, and a list of the things we went looking for and could not verify.

Get the 2026 report →Read field report 01
28Pages in the 2026 report
8External figures cleared for publication
6Common category claims we will not make
0Statistics without a link

The 2026 Venue
Payments Report

What changed at the counter this season, what it cost, and what a team can actually do about it. Twenty eight pages, every external figure sourced and dated, and a published list of the claims this category repeats that we could not verify.

01
The fee lineA record year, and the number you can actually move
02
DisputesThe April threshold change, quantified
03
The railsFive agentic launches, all already shipped

Get the report

Straight to your inbox. No sales call attached.
28 pagesNo paywallNo sales callSources included
Here it is.The report opens in a new tab. If your browser blocked it, download it here.

Written for
procurement.

Long form, referenced, and built to be taken into a vendor conversation rather than read once and forgotten.

Field report 01
12References
11 minReading time
Aug 2026Published

Custody, compliance and the cost of a fragmented stack. Who owns the fan record, what "secure" has to mean in 2026, the reference architecture that keeps the funds path and the data path separate, and why the dispute math changed in April.

Read the report →The 2026 Venue Payments Report
28Pages
GatedWork email only
2026Season

What changed at the counter this season and what it cost. The swipe fee line, the new dispute thresholds, the rails that shipped while nobody was looking, and what each one is worth to a team.

Get the report →
A payment terminal at a bar counter

Sources, or silence.

If a claim cannot be traced to a named organisation, a document and a date, it does not appear on this site. That rule cost us several statistics this category repeats freely, and the list of them is published below.

See what we will not claim

Eight numbers.
Eight sources.

Each of these was confirmed by opening the cited page and reading the figure there. Re-check anything time sensitive before quoting it.

76%Primary source

of US B2C marketing executives who invested in sports sponsorship in 2024 agree or strongly agree that they struggle to calculate the ROI. A further 39 percent planned to increase investment in 2025 and 28 percent planned to enter the category for the first time.

Forrester, Q4 2024 CMO Pulse SurveyOpen the source →
$198.25BNamed secondary source

paid by US merchants in combined credit and debit card swipe fees in 2025, up from $187.2 billion in 2024.

Nilson Report figures, March 2026Open the source →
$82 + $46Primary source

the internal cost and the third party fees a US merchant carries on a single chargeback, before the value of the lost goods.

Mastercard, updated June 2026Open the source →
150 bpsPrimary source

the Visa Acquirer Monitoring Program merchant excessive threshold from 1 April 2026, down from 220. Measured by transaction count, which is the worst case for a game night.

Visa VAMP fact sheet, 2025Open the source →
0.73%Primary source

average debit interchange ad valorem overall, and 0.47 percent on regulated transactions, on 2023 data.

Federal Reserve Board, December 2025Open the source →
v4.0.1Primary source

the active PCI DSS version. v3.2.1 retired on 31 March 2024, and the 51 future dated requirements in v4.0 became mandatory on 31 March 2025.

PCI Security Standards CouncilOpen the source →
$4.44MPrimary source

the global average cost of a data breach in 2025, down 9 percent year on year. Financial services averaged $5.56 million.

IBM Cost of a Data Breach 2025Open the source →
$28TPrimary source

in real economic stablecoin volume in 2025, growing at a 133 percent compound annual rate since 2023.

Chainalysis, April 2026Open the source →

Agentic payments
are not a forecast.

Five production launches between April 2025 and June 2026 mean machine initiated purchase is a present tense gap for anyone selling tickets, not a future risk.

See agentic payments →

Five launches,
fourteen months.

Each one is a primary newsroom announcement with a date on it. The question for a club is not whether this arrives, it is whether the team’s inventory is addressable when a machine tries to buy from it.

01
Mastercard Agent Pay29 April 2025
Agentic tokens for AI initiated purchases.
02
Stripe and OpenAI Agentic Commerce Protocol29 September 2025
Instant Checkout inside ChatGPT.
03
Visa Trusted Agent Protocol14 October 2025
Cryptographic agent signatures for intent, recognition and payment.
04
PayPal Agentic Commerce Services28 October 2025
AI driven shopping on PayPal rails.
05
Mastercard Agent Pay for Machines10 June 2026
Machine to machine transactions across cards, accounts and stablecoins, with more than thirty launch partners.

Six things
with no source.

Each of these was searched thoroughly and no citable source exists. They are common in this category. Several of them have appeared in decks we have been shown. None of them will appear on an Ordr page.

01What clubs spend on fan data infrastructure

Deloitte's sports industry outlook, PwC's sports outlook and Sports Innovation Lab were all checked. None publishes a figure. Any dollar number you have seen for this, including the ones that circulate in pitch decks, does not have a source behind it.

02The share of attendees a club can identify

No source anywhere. This is where "the average venue knows 23 percent of its fans" comes from, and it comes from nowhere.

03The number of disconnected systems a typical team runs

We say nine because that is what Ordr integrates in a full estate. It is a description of our own work, not an industry statistic, and we will not present it as one.

04Sponsorship renewal rates broken out by measurement quality

This is the origin of "85 percent versus 50 percent". There is no study behind it.

05Level 2 and Level 3 interchange qualification savings

Only processor marketing blogs carry numbers, and they do not agree with each other.

06That 60 percent of small businesses close within six months of a cyber attack

Traced and unsourceable. It spread through Congressional testimony without an origin.

The GENIUS Act was signed into law on 18 July 2025 and implementing rulemaking is still in progress. The CLARITY Act has not passed and does not legalise stablecoins. Anyone telling you otherwise is describing a bill, not a law.

Argue with the method.

If you think a figure here is wrong, or you have a source we missed, tell us and we will correct the page. That is a real offer and it has been taken up.

Switching to Ordr was one of the smartest and easiest decisions we've made. By moving our payments under Ordr, we gained visibility into hidden costs and started unlocking valuable, revenue-driving data.
Mike DillonChief Financial Officer, Pittsburgh Penguins

We use this to route you to the right person. No sequence, no drip.

Thank you.

Your request is in. Someone from Ordr will reply directly, usually within one business day.