OrdrCommerce
Intelligence
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Ordr PayMerchant processingInterchange optimised, gateway agnostic, no headline rate gamesVirtual paymentsText to pay, email links, and a PCI compliant agent portalAgentic paymentsMachine initiated purchase, on rails that already shippedAlternative paymentsWallets, PIN debit, pay by bank, and stablecoin settlement
Ordr InsightsFan IQOne fan profile across ticketing, concessions, retail, and premiumPartner IQAttribution your partners can renew against, not impressionsTransact IQEvery rate, every downgrade, every overcharge, in one view
LiveFan IQ is live with Ticketmaster

Ticketing, entry, concessions, retail, and partner activation resolved to one fan.

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By role

FinanceRate visibility, dispute exposure, and a close that lands the same nightPartnershipsProve what an activation delivered before the renewal conversationTicketingJoin the seat to the sale without leaving your ticketing platformOperationsOne system across gate, counter, retail, and premiumTechnologyOne integration layer instead of nine vendor relationships

By moment

Gate and entry Concessions and retail Premium and suites Partner activation

Field reports

The 2026 Venue Payments ReportWhat changed at the counter this season, and what it costCustody, compliance, and the cost of a fragmented stackData ownership, card security standards, and dispute economicsAll researchEverything Ordr has published, with sources

Company

NewsAnnouncements, partnerships, and coverageAbout OrdrWho we are and why we built this
FreeThe 2026 Venue Payments Report

Built from network transaction data and interviews with finance leads across sports and live entertainment.

Get the report →

Proof

Case studiesNamed clubs, measured results, stated methodVegas Golden Knights55 bps off interchange and $82.5k in chargebacks recoveredPittsburgh PenguinsA dozen vendors consolidated, 53% off processing in 60 daysTicketmasterThe integration that joins the ticket to the counter

Trust

Trust and securityCertifications, architecture, and who owns the fan recordHow we handle dataWhat we hold, why we hold it, and for how long
Trusted byThe clubs, the resorts, and the rails

NHL, AHL, CFL and WNBA clubs, MLS, a Las Vegas resort, and the platforms underneath them.

See the roster →

Named clubs.
Measured results.

Every number on this page came off a ledger we can point at, from a club we can name. Where a figure is self reported by the client, it says so. Where the method is still being documented, the figure is not here at all.

Schedule a demo →See the platform
3Named deployments, published in full
55 bpsInterchange reduction, Vegas
53%Cost reduction, Pittsburgh
60 daysKickoff to fully integrated

Two clubs,
one platform.

The Vegas Golden Knights and the Pittsburgh Penguins run the same rails. Different teams, different stacks, the same ledger underneath.

Vegas Golden Knights
55 bpsAverage reduction in interchange costs
$82.5kSaved in chargeback reductions
10+Systems integrated across team and stadium

Ordr found what the previous provider had left on the table: inefficient transaction handling, no reporting, and fees nobody was optimising. Support response times now run under five minutes.

Read the case study →Pittsburgh Penguins
53%Reduction in processing costs
80+ hrsReturned each month on reconciliation
60 daysFrom kickoff to a fully integrated platform

A dozen fragmented vendors consolidated onto one platform. Ticketmaster, Yinzcam, Micros and Salesforce integrated with no disruption to game day operations.

Read the case study →

And the people who run those teams, in their own words.

“They don't just process payments; they work alongside our finance, ticketing and sales teams to ensure every transaction is optimized. Ordr has proven to be more than just a vendor, they are a true strategic partner.”

Kerry BubolzPresident and CEO, Vegas Golden Knights

“Switching to Ordr was one of the smartest and easiest decisions we've made. By moving our payments under Ordr, we gained visibility into hidden costs and started unlocking valuable, revenue-driving data.”

Mike DillonChief Financial Officer, Pittsburgh Penguins
An arena bowl lit for a night fixture

One ticketing platform.
Every counter.

Ticketmaster season ticketing connects through Archtics Transaction Services, so the seat and the sale resolve to one person without a migration and without leaving the ticketing platform the club already runs.

Read the Ticketmaster integration

Sixty days,
not six months.

01

Read the statement

One recent settlement file tells us what you are paying, where the downgrades are, and which of them are structural rather than negotiable.

02

Prove it on one fixture

We resolve a single event end to end against your live systems. Nothing is committed until that works.

03

Sequence the estate

Channel by channel, around your calendar. The Penguins completed the full estate in 60 days with no disruption to operations.

Proof you can
take to a CFO.

The questions an enterprise buyer asks before the demo, answered before the demo. Full architecture, certifications and integration detail live in the trust centre.

Your fan data is yours.

Every record built on Ordr belongs to the club, exportable in full at any time, never resold and never used to train anything you did not agree to.

PCI DSS v4.0.1.

Version 3.2.1 was retired on 31 March 2024 and the 51 future dated requirements became mandatory on 31 March 2025. Any assessment that matters in 2026 is against v4.0.1.

The funds path stays separate.

Settlement never passes through the intelligence layer. If removing the analytics would force a payments re-tender, the paths were never separate.

$82 plus $46.

Mastercard puts the cost of a single chargeback at $82 in internal cost and $46 in third party fees, before the value of the goods. Vegas recovered $82,500 of it.

Visit trust and security →

Ask for the reference call.

We will put you on a call with a club already running this, without an Ordr person on the line. Bring the questions you would rather not ask us.

They don't just process payments; they work alongside our finance, ticketing and sales teams to ensure every transaction is optimized. Ordr has proven to be more than just a vendor, they are a true strategic partner.
Kerry BubolzPresident and CEO, Vegas Golden Knights

We use this to route you to the right person. No sequence, no drip.

Thank you.

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