OrdrCommerce
Intelligence
Schedule a demo
Ordr PayMerchant processingInterchange optimised, gateway agnostic, no headline rate gamesVirtual paymentsText to pay, email links, and a PCI compliant agent portalAgentic paymentsMachine initiated purchase, on rails that already shippedAlternative paymentsWallets, PIN debit, pay by bank, and stablecoin settlement
Ordr InsightsFan IQOne fan profile across ticketing, concessions, retail, and premiumPartner IQAttribution your partners can renew against, not impressionsTransact IQEvery rate, every downgrade, every overcharge, in one view
LiveFan IQ is live with Ticketmaster

Ticketing, entry, concessions, retail, and partner activation resolved to one fan.

Read the case study →

By role

FinanceRate visibility, dispute exposure, and a close that lands the same nightPartnershipsProve what an activation delivered before the renewal conversationTicketingJoin the seat to the sale without leaving your ticketing platformOperationsOne system across gate, counter, retail, and premiumTechnologyOne integration layer instead of nine vendor relationships

By moment

Gate and entry Concessions and retail Premium and suites Partner activation

Field reports

The 2026 Venue Payments ReportWhat changed at the counter this season, and what it costCustody, compliance, and the cost of a fragmented stackData ownership, card security standards, and dispute economicsAll researchEverything Ordr has published, with sources

Company

NewsAnnouncements, partnerships, and coverageAbout OrdrWho we are and why we built this
FreeThe 2026 Venue Payments Report

Built from network transaction data and interviews with finance leads across sports and live entertainment.

Get the report →

Proof

Case studiesNamed clubs, measured results, stated methodVegas Golden Knights55 bps off interchange and $82.5k in chargebacks recoveredPittsburgh PenguinsA dozen vendors consolidated, 53% off processing in 60 daysTicketmasterThe integration that joins the ticket to the counter

Trust

Trust and securityCertifications, architecture, and who owns the fan recordHow we handle dataWhat we hold, why we hold it, and for how long
Trusted byThe clubs, the resorts, and the rails

NHL, AHL, CFL and WNBA clubs, MLS, a Las Vegas resort, and the platforms underneath them.

See the roster →

One integration,not nine.

Your team is not short of data. It is short of joins. Nine systems, nine export formats, nine ideas of what a customer record is, and a matching job that runs after the event on partial keys. Ordr does the join at the point of authorisation and hands the result back to your stack.

Schedule a demo →See the architecture
Integration layerGateway agnostic
Native integrations
TicketmasterArchticsMicros SimphonySalesforceYinzcamNMI
Certified gateways
FreedomPayMoneris
Out to your stack
CRM pushAPI feedStructured exportBI tools
60 daysKickoff to fully integrated, Pittsburgh Penguins
10+Systems integrated, Vegas Golden Knights
PCI DSSv4.0.1, tokenised at capture, encrypted in use
ZeroDisruption to operations during the switch

The data is fine.
The keys are not.

Every system a team runs holds a piece of the same person. None of them share an identifier, and the one thing they all touch is the payment.

01Nine systems, nine identifiers

Ticketing, entry, concessions, retail, parking, premium, CRM, loyalty and partner activation. Each has its own merchant identifier, export format and definition of a customer.

02The match runs too late to matter

A post-event spreadsheet join on partial keys produces a partial answer, days after the moment anyone could have acted on it.

03Every new rail is a project

Because the integration lives at the terminal rather than at the orchestration layer, adopting anything new means touching everything underneath.

The join at capture,
not after the fact.

01

The orchestration layer

The card credential at the point of authorisation is the one key every system already touches. Doing the join there is the whole architectural argument.

  • Card present and card not present joined at capture, not reconciled afterwards.
  • The funds path and the data path stay separate. Settlement never passes through the intelligence layer.
  • Removable by design. If dropping the analytics would force a payments re-tender, the paths were never separate.
  • New rails adopted at the layer. Stablecoin, agentic and pay by bank without touching terminals, POS or gateway.
Two paths, deliberately separate Architecture
Funds path, acquirer to your accountsyou are MOR
Data path, matching to your CRMenrichment
Where they touchcapture only

The full topology, certifications and integration specifics are published in the trust centre.

02

What your team actually does

Very little, which is the point. Native integrations exist for the systems you already run, and the enriched output arrives in a format your stack already reads.

  • Native integrations across Ticketmaster, Archtics, Micros Simphony, Salesforce, Yinzcam and NMI.
  • Gateway agnostic. Certified with FreedomPay and Moneris. Keep the routing you have.
  • Output where you want it. CRM push, API feed or structured export into your BI stack.
  • 60 days end to end for the Penguins, across more than a dozen prior vendors, with zero disruption to operations.
IntegrationNo migration
You keep
Your gatewayYour terminalsYour POSYour ticketing platform
You get back
Enriched fan recordsFull export any timeTransaction level detail
You avoid
A migrationA new terminal estateA data warehouse project

03

Security and custody

The questions your security review will ask, answered before the review starts.

  • Tokenised at capture so no card number enters the team’s systems and PCI scope shrinks rather than spreads.
  • PCI DSS v4.0.1, the current active standard. Version 3.2.1 retired in March 2024 and the future dated requirements became mandatory in March 2025.
  • Your fan data is yours. Exportable in full, never resold, never used to train anything you did not agree to.
  • Published topology. The architecture, certifications and integration specifics live in the trust centre rather than in a sales call.
Trust and securityPublished, not promised
Standards
PCI DSS v4.0.1SOC 1SOC 2P2PE capable
Custody
You are the accountable partyPurpose limited by contractFull export on exit

Delivery,
measured.

60 days

From kickoff to a fully integrated platform across more than a dozen fragmented vendors, with Ticketmaster, Yinzcam, Micros and Salesforce connected and no disruption to operations.

Pittsburgh PenguinsRead the case study →
10+

Systems integrated across the team and the stadium, replacing a provider that had left inefficient transaction handling and no reporting in place.

Vegas Golden KnightsRead the case study →
Archtics

Ticketmaster season ticketing integrated natively through Archtics Transaction Services, so ticketing data joins game night spend without a migration.

TicketmasterRead the case study →

Start with an architecture call.

01

Architecture review

Your stack, our topology, and an honest read on what actually has to change. Usually less than expected.

02

One fixture

We resolve a single event against your live systems so the integration is proven before anything is committed.

03

Sequence the rest

Channel by channel, around your calendar. The Penguins did the full estate in 60 days.

Building your own?
Build on Ordr.

Teams, memberships and leagues below the pros have outgrown one‑size‑fits‑all software, and some are already building their own ticketing, retail and fan tools. With AI in the toolchain they are getting creative fast, and every one of them hits the same bottleneck: payments. Regulated, third party, and never built for this industry. Ordr is the integrated, embedded financial platform for anyone building in live experiences: a feature‑rich platform to build on, with tokenized data at the orchestration layer that returns fan data the organization does not have today. If you are building anything in this space, build on Ordr.

Send us your stack.

List what you run for ticketing, point of sale, CRM and gateway and we will come back with a topology, an integration plan, and the parts that do not need to move.

Switching to Ordr was one of the smartest and easiest decisions we've made. By moving our payments under Ordr, we gained visibility into hidden costs and started unlocking valuable, revenue-driving data.
Mike DillonChief Financial Officer, Pittsburgh Penguins

We use this to route you to the right person. No sequence, no drip.

Thank you.

Your request is in. Someone from Ordr will reply directly, usually within one business day.